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-- Got questions? --

We've got answers. Find everything you need to know here
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-- Planning your trip?

All you need to know for a smooth and unforgettable journey
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-- Frequently Asked Questions --

Answers to Your Top Concerns

We accept payments by bank transfer, credit/debit card, and Bizum. However, the security deposit must be paid exclusively by card through our POS terminal for insurance purposes.

Yes, a security deposit of 750eur is required and must be paid via card through our POS (Point of Sale) terminal. This ensures that the insurance coverage for the guarantee is valid. The deposit will be refunded at the end of the rental if no damages or issues are found.

Our cancellation policy is as follows:

  • More than 15 days before the rental start date: Full refund of all payments made, including the security deposit.

  • Between 7 and 15 days before the rental start date: 50% refund of the rental amount. The security deposit will be fully refunded.

  • Less than 7 days before the rental start date: No refund of the rental amount. The security deposit will be fully refunded.

  • No-show or cancellation on the day of the rental: No refund of the rental amount. The security deposit will be fully refunded.

Absolutely! The Challenger X250 features top-tier insulation and advanced climate control, making it ideal for any season.

No, a standard driver’s license is all you need to embark on your adventure

But to be covered by the insurance, you must:

  • Be at least 23 years old.

  • Hold a Category B driver’s license for at least 3 years.

The camper can comfortably accommodate 4 people traveling and sleeping. Please ensure you respect these limits for safety and comfort.

  • We offer three mileage options to suit your travel needs:

    Option A: Standard Mileage (Included in the Rental)

    • 100 km per day of rental.

    • For example, 700 km for a 7-day rental.

    • No extra cost.

    Option B: Increased Mileage

    • 200 km per day.

    • For example, 1400 km for a 7-day rental.

    • Cost: 15 € per day.

    Option C: Unlimited Mileage (Recommended Option)

    • No limit on kilometers.

    • Cost: 10 € per day.

    Additional Kilometers:

    • If you exceed the kilometers contracted, an extra fee of 0.25 € per km will be applied.

No, sorry.

Insurance covers 24/7 roadside assistance. In case of emergency, contact us immediately.

Yes. Please consult with us if you plan to travel outside the country.

-- CONTACT Us --

Let's Plan Your Perfect Getaway!

Phone Number

+34 601 37 75 28 🇪🇸
+34 666 16 56 16 🇬🇧

Address

Benitachell, Cumbres del Sol
(Alicante, Spain)

E-mail

info@cumbrescamper.es

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